Contract/SLA Management

McEmtol Consulting will help with the transparent management of the contracts and Service Level Agreements (SLA) that exists between our customers and other third party organizations by proactive monitoring and an efficient control of the agreed service levels and associated service level management processes.

Our objective is to ensure and/or enforce adherence to contracts and SLA terms by maximizing or enhancing the benefits or goods for our customers in the SLAs while also managing to mitigate or alienate where possible the resulting problems in the contracts or SLAs..

If you have specific consulting requirements, please send email to consulting@mcemtolconsulting.com our team will contact you typically within 24 hours of your enquiry.